| Automated Phone Menu | Expert Menu Balance Inquiries 10# Savings balance 11# Checking balance 12# Loan balance 13# Share list 14# Loan list History Inquiries 20# Share history 21# Deposit history 22# Loan history 23# Check number inquiry 24# Check history 25# Last deposit 26# Last payroll deposit 27# Payroll history 28# ATM history 29# ACH history Account Transfers 30# Savings to checking 31# Checking to savings 32# Share to share 33# Loan to savings 34# Loan to checking 35# Savings to loan 36# Checking to loan Loan Information 51# Loan payment inquiry 52# Loan payment history Operator 60# Transfer to operator Withdrawals 61# Savings 62# Loan advance Additional Options 71# Change access code 72# Change to menu mode 81# Change transaction list count 91# Dividends paid 92# Interest paid 98# Help 99# Terminate call • In the expert mode, press 60# to be transferred to an operator. • In the expert mode, 99# will end your call. |
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| Main Menu of Services 1 – Balance inquiries 2 – History inquiries 3 – Transfers 4 – Checking information 5 – Loan information 6 – Withdrawals 7 – Additional options Balance Inquiry Menu – Press 1 1 – Savings balance 2 - Checking balance 3 – Loan balance 4 – Open share list 5 – Open loan list History Inquiry Menu – Press 2 1 – Last payroll deposit 2 – Last deposit 3 – Share history (includes debit card history) 4 – Loan history 5 – Deposit history 6 – Recent transaction activity 1 – Checking history 2 – ATM history 3 – ACH history 4 – Payroll history 5 – Loan payment history Transfer Menu – Press 3 1 – Savings to checking 2 – Checking to savings 3 – Share to share 4 – Loan to savings 5 – Loan to checking 6 – Loan to share 7 – Savings to loan 8 – Checking to loan 9 – Share to loan |
Checking Information Menu – Press 4 1 – Checking balance 2 – Check number inquiry 3 – Checking history 4 – Check copy request 5 – Check stop payment 6 – Check orders Loan Information Menu – Press 5 1 – Loan balance 2 – Open loan list 3 – Loan payment inquiry 4 – Loan payment history 5 – Loan payoff amount 6 – Loan balance on a specific date 7 – Loan advance totals Withdrawal Menu – Press 6 1 – Savings withdrawal 2 – Checking withdrawal 3 – Share withdrawal 4 – Loan advance* Additional Options Menu – Press 7 1 – Year-to-date information 1 – IRA contributions 2 – Dividend information 3 – Interest information 2 – Change preferences 1 – Change access code 2 – Change to expert mode 3 – Change number of history transactions in a group 4 – Change language 3 – Change accounts |
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| • In the menu mode, you may press 0 (zero) at any time
to speak to an operator. • In the menu mode, the # sign will allow you to return to the previous menu. • In the menu mode, the * sign will end your call. |
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